Customer Service Frequently Asked Questions

SHOCK ATHLETIC FLOORING

What is the Shock Athletic Flooring made of?
The Shock Athletic Flooring is made of EVA Foam which is Ethyl Vinyl Acetate. We do not use any type of lead or latex during production and the mats are not chemically treated.

Is it safe to use the Shock Athletic Flooring under gym equipment?
Yes, you can use the Shock Athletic Flooring under your gym equipment to help keep it in place.

Can the Shock Athletic Flooring be used for a gym floor set up?
Yes, the purpose of the Shock Athletic Flooring is to be used to provide cushy flooring in your work out area for your weights and floor exercises, etc.

Why does the Shock Athletic Flooring have an odor?
All EVA foam products will have an odor when you initially open them up. This odor will dissipate over time. The odor is not harmful. Putting them in an open air area will help with the initial odor.

What is the difference between the Silver Series Shock Athletic Flooring and the Gold Series Shock Athletic Flooring?
The only difference between the two series is the thickness of the flooring. The silver series is 12mm thick which is about ½" and the gold series is 20mm thick which is almost 1" inch.

Do you sell individual packages of just borders for the Shock Athletic Flooring?
No, unfortunately at this time we only sell complete sets.

BEST STEP ANTI-FATIGUE FLOORING

What is the Best Step Anti-Fatigue Flooring made of?
The Best Step Anti-Fatigue Flooring is made of EVA Foam which is Ethyl Vinyl Acetate. We do not use any type of lead or latex during production and the mats are not chemically treated.

Can I put Best Step Anti Fatigue Flooring in my garage or basement?
Yes, you can put it in your garage, basement or anywhere else in your house that you feel the need for cushy flooring.

Can I use the Best Step Anti-Fatigue Flooring under gym equipment?
Yes, you can use the Best Step Anti-Fatigue Flooring under gym equipment to help keep the equipment in place.

Can I use the Best Step Anti-Fatigue Flooring under my washing machine?
Yes, you can use the Best Step Anti-Fatigue Flooring under your washing machine. It will help keep the washing machine in place and also help reduce the vibration of the machine.

Are the Best Step Anti-Fatigue Flooring safe for kids?
Yes, the Best Step Anti-Fatigue Flooring is safe for children. They are made of EVA Foam and the mats do not contain any type of lead or toxic chemicals.

Do I need to use glue or anything to hold Best Step Anti-Fatigue Flooring in place?
It is not necessary but if you want to, you can.

Why does the Best Step Anti-Fatigue Flooring have an odor?
All EVA foam products will have an odor when you initially open them up. This odor will dissipate over time. The odor is not harmful. Putting them in an open air area will help with the initial odor.

Is Best Step Anti-Fatigue Flooring recommended for outdoor use?
The mats are perfectly fine to be used outdoors. However the color will fade if left in direct sunlight for extended periods.

Do you sell individual packages of just borders for the Best Step Anti-Fatigue Flooring?
No, unfortunately at this time we only sell complete sets.